Testimonials – Development Workshops

“We aimed to introduce internal coaches into our organisation to support our people with their work-related challenges and to begin to build a coaching culture. We were experiencing an increase in demand for coaching, so bringing this in house seemed the most cost-effective option.

We approached Marie from SUCCESSMITH to help us begin the journey. Marie presented us with excellently designed workshops, materials and critical advice to make the programme the big success that it was.  Marie was extremely flexible throughout the process, always on hand for advice, well organised and incredibly professional. Her vast knowledge and experience shone through every step of the way, from initial concept to delivery.  She really put her heart into the two coaching programmes that she delivered for us, built great bonds with the participants as well as maintaining strong relationships with our internal L&D team.

The programme Marie delivered has received praise from all levels. It was comprehensive, supportive and concluded with a rigorous assessment, resulting in a pool of well trained and confident coaches. Marie has received excellent feedback from our programme participants.“

Nathan Palmer

Head of Learning & Development, RNLI

Having known of Marie’s company, SUCCESSMITH, through word-of-mouth, after an initial consultation, it was clear that her highly customer-focused approach was exactly what we were looking for. She immediately understood what we wished to achieve and very quickly put together a comprehensive, value for money proposal, setting out a programme of events that would support us to work towards our goals.

We were particularly impressed with Marie’s ability to put together workshops that were very relevant and informative with just the right level of challenge, along with her engaging delivery style, which encouraged people to really get involved in the learning. The buzz in the room was amazing and everyone came away keen to put what they had learnt into practice. I would recommend Marie as an excellent partner for any organisation undergoing transition or seeking to promote a sustainable high performance culture and a happy workforce.

Lynn Barker

Head of HR & OD, Poole Housing Partnership Ltd

I had the pleasure of first working with Marie at the RNLI. Marie lead the team for all of the management and leadership development including the first RNLI Emerging Leaders programme, of which I was fortunate enough to be part of and this has helped to shape my career to date. Marie designed and delivered some of the sessions and was demonstrated a deep knowledge of the topics covered, particularly emotional intelligence and personal development. Since both of our careers have moved on, we have stayed in touch. In my view one of Marie’s strengths is knowing when to offer words of wisdom and support.  I find that Marie’s calm and thoughtful manner adds particular value during stressful and trying times. I would wholehearted recommend Marie’s professional services and look forward to continuing our development journey into the future. Kelly Keating

Change Agent, Connector and Continuous Improvement Leader , JP Morgan

I have known Marie for almost 2 decades and always known her to provide the highest quality training and personal coaching.  Marie has coached various members of my team and myself on how to achieve business and personal objectives, whilst simultaneously helping individuals to create a personal development plan.  Importantly she also supports her work with thorough background research, ensuring she really listens to people, and tailoring her technical know-how so that she helps others in the best way for them.  And, Marie does of all this with a smile, with real care and a natural enthusiasm for her subject, which truly benefits all those who work with her. Angela Rook

Business Support and Development Director, RNLI

“I just wanted to say a big thanks for a really insightful initial couple of days on the RNLI Internal Coaching programme. I have just completed my first session with my coachee and although I felt slightly lost as to where to go next a couple of times, it seemed to have the required effect and through tears and “lightbulb moments”, we did get to the bottom of something useful! So, thank you for uncovering a skill I didn’t think I ever possessed! I can’t wait to utilise it more!”

Ruth Macpherson

Procurement Manager, Engineering (formerly RNLI)

Marie facilitated the Inspiring Leaders programme at Bournemouth University. As a new leader in the university, the course gave me so much more confidence, direction and voice. You’re brilliant, Marie! Karl Rawstrone

Programme Leader, Post Graduate Media Production, Bournemouth University

Marie led the Leadership and Management programme, which I took part in when I was working at Bournemouth University. Marie was an excellent, knowledgeable programme leader, making the sessions relatable to individuals’ situations and instigating some really interesting discussions. She is honest and open, which made the learning authentic, and she brought energy and enthusiasm to the sessions. She was also incredibly supportive and readily provided one-to-one coaching. Sally Gates

Marketing and Communications Executive, Pro2col Limited

Marie Smith is a volunteer with Julia’s House and has been highly effective in supporting the charity’s programme of ensuring all line managers are equipped with the necessary tools to be successful in their roles.  Marie has designed and delivered Coaching Skills for Managers workshops to approximately 25 managers and received excellent feedback from the delegates.  Most importantly from a business perspective, this has resulted in managers identifying how to improve performance and relationships within their teams. Diane De Souza

Julia’s House Children’s Hospice



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